Call Centre Services
Systems Consulting™ has its own Contact and Call Centre capable of both outbound calling and inbound coverage services. The centre is managed by a Contact Centre Manager with a team of well trained Telephone Support Representatives (TSRs) and we offer services across the English speaking Caribbean as well as Canada, USA and Europe.
The Call Centre currently supports our Marketing Research business unit and allows us to provide clients with coverage in sixteen (16) countries in the Caribbean from our location in Barbados.
You too can benefit from our Contact and Call Centre services. We provide the following services:
- Customer Satisfaction Surveys
- Sales Campaign Consulting - to enhance your sales and marketing support
- Helpdesk Support - where your calls terminate at our facility
- Telephone Interviews
- Customer Hotline Support
Our Contact and Call Centre solution can save your dollars and enhance your customer service and response to clients. We utilize the latest technology to provide you with satisfactory results. Call us today!