In today's economic climate, financial institutions are striving to enhance their customer relations, reduce operating costs and improve the effectiveness and efficiency of their business processes.
Systems Consulting™ is a provider of services to the financial services market including banking, insurance, and credit unions. We thoroughly understand the sector’s need for consultants who understand the industry’s needs across the spectrum of strategic, operational and technological issues. The company has a wealth of experience working with leading financial institutions within the Caribbean. We have worked with these institutions in providing a range of services in Information Technology, Management Consulting and Marketing Research.
The structure of our practice reflects the complexity of the financial services industry. Our clients in commercial and retail banking have used our Marketing Research services in the areas of Customer Satisfaction Surveys, Employee Satisfaction Surveys, Focus Group Facilitation and Secondary Research as well as our Workforce Management Solutions in the areas of Payroll, Financial Accounting, Human Resource Management and Time and Attendance systems.
Similarly, the Insurance industry has utilized our marketing research services and our information technology services in the areas of business process reengineering, software development, systems integration and workforce management systems.
Credit Unions now require a range of services and we have worked with the growing credit union movement in the Caribbean to position their organizations with effective service offerings in information technology and marketing research.
We continue to provide secondary research on market opportunities and competitive analysis to clients looking to do business in Barbados.